celebration50% Off Implementation Costs for June 2025It was great meeting everyone at the 2025 DSC Conference in Melbourne!

Hot Features

Designed to empower smarter and better-connected businesses through intuitive software solutions.

Form Builder

Design smarter forms. Capture better data. Save hours. Empower your team with a flexible form builder designed for the fast-paced, regulated world of NDIS and support services.

check Build and deploy digital forms in minutes—no dev time, no paperwork.
check Drag-and-drop simplicity means any team member can create tailored forms.
check Eliminate duplicate data entry and manual follow-ups—free up time for client care.
check Adapt forms for intake, progress tracking, incident logging, and more.
check Get it right the first time with built-in validation and smart logic.

alarm Save hours of admin per week, per team member.

Comprehensive Service Planning

Deliver more. Manage less. Plan once, execute always. A planning suite designed to keep providers compliant, clients on track, and funding optimised.

check Integrate participant plans into your workflows—no manual cross-checks.
check Real-time budget tracking prevents overspending and surprises.
check Automatically generate quotes and service agreements that match NDIS rules.
check Manage supports, schedules, and provider engagement in one place.
check One-click sharing keeps stakeholders informed without back-and-forth.

alarm Cut planning and compliance time in half.

Smart Scheduling & Cost-Optimised Rostering

Plan smarter. Cost less. Stay compliant. Your roster is more than a calendar—it’s a financial blueprint.

check Apply NDIS and Award rules automatically—no manual rate lookups.
check Instantly cost shifts based on time/day/location—every dollar accounted for.
check Forecast and flag overtime before it happens—stop budget blowouts.
check Use alerts and scenario tools to manage costs in real time.

alarm Save hours weekly and protect margins.

Customer Management & Seamless Onboarding

From interest to impact—faster. First impressions matter. Turn enquiries into happy participants without dropping the ball.

check CRM built for NDIS workflows—track everything from referrals to onboarding.
check Automate intake steps, document collection, and staff allocation.
check Use smart templates and digital forms to eliminate manual paperwork.
check Stay audit-ready with a complete client journey log.

alarm Reduce onboarding time from weeks to days.

Incident Management & Reporting

Confidence in compliance. Speed in response. When things go wrong, fast accurate reporting matters.

check Log incidents with structured, standards-compliant forms.
check Built-in triage levels (1–3) align with NDIS requirements.
check Track incident resolution, assign actions, and monitor outcomes.
check Use historical data to improve training and reduce future risk.

alarm Streamline reporting and reduce audit prep time.

Comments & Mentions

Instant collaboration. Right where work happens. No more email loops or phone tag.

check Add comments directly to tasks, notes, and documents.
check Use @mentions to bring in the right people, fast.
check Centralise discussions—see decisions in context.
check Keep momentum high, without meetings.

alarm Slash communication delays and keep workflows moving.

Payroll Made Easy & Compliant

Pre-approved. Award-aligned. Always accurate. Remove the guesswork and last-minute chaos from pay runs.

check Automatically apply award rules, penalties, and allowances.
check Route flagged shifts for pre-payroll approvals.
check Generate complete, validated timesheets every cycle.
check Give payroll officers clarity on what’s ready—and what needs fixing.

alarm Shrink pay processing from days to hours.

Easy Invoicing with Built-In Rate Intelligence

No errors. No delays. No stress. Your invoices reflect your business—make them count.

check Apply NDIS rates and award conditions automatically.
check Invoice by timesheet, plan, or delivered supports—your choice.
check Ensure full alignment with shift data and funding guidelines.
check Eliminate billing disputes and funding delays.

alarm Cut invoice prep time by 70% while increasing accuracy.

Embedded AI

Supercharge Akuety with intelligent AI-driven features. Unlock next-level productivity and smarter decision-making by embedding powerful AI into your daily workflows.

check Voice-to-Text Note Taking – Dictate notes naturally with your voice. Let AI transcribe and summarize everything for you.
check AI Summarization & Smart Parameters – Instantly generate high-quality notes, highlights, and summaries that capture what matters.
check Multi-Speaker Transcription – Accurately transcribe conversations, even in group discussions or meetings.
check Voice-Assisted Navigation – Use your voice to search, navigate, and take actions throughout the Akuety platform hands-free
check Smarter Scheduling & Matching – Let AI optimize schedules and match the right people to the right tasks based on skills and availability.

Integrations

Akuety plays well with others, especially when it comes to your existing finance platforms and NDIA APIs. Our integrations are tailored to enhance your operational efficiency, ensuring that your systems communicate flawlessly, avoiding redundant developments and enhancing your workflow's coherence.